Every natural person who leaves personal data with us. Company data is not covered by the GDPR.

The processing of data records every action carried out on and with data. This includes storing, collecting, processing, copying, passing on and deleting data.
The data controller is Martin Bacquaert. For specific questions regarding data and its processing, please visit info@entre-deux-monts.be.

- Data that visitors leave on our website (name, e-mail, telephone) www.entre-deux-monts.be. This is done when registering for the newsletter or filling in the contact form. This data is stored on our secure server. Only cloud backups are made of this data, in order to improve security. All connections to our servers are secured with an SSL connection. All passwords are stored securely with us.
- Data of our customers when purchasing a product on Entre-Deux-Monts.be (name, e-mail, telephone, address, VAT number). Invoicing data is processed with software that is fully GDPR compliant.
- Entre-Deux-Monts.be has concluded an agreement with Mailchimp in function of sending newsletters.

Entre-Deux-Monts collects personal information that is necessary to guarantee the optimal functioning of the sites. This information can be used by Entre-Deux-Monts for actions or messages of a commercial nature. Analytical data obtained on the Entre-Deux-Monts.be websites are automatically made anonymous and Entre-Deux-Monts cannot use this information to identify you personally or to contact you. We use these data to optimise our website if necessary.

Our information is not accessible from outside and is protected. We regularly make a backup of this data that is only accessible to ourselves.

Under the GDPR, Entre-Deux-Monts is required to report any problem with the security of natural persons' data to all parties concerned within 72 hours. We then make every effort to solve these problems as quickly as possible and update our security policy to avoid similar problems in the future.

Company data is not covered by the GDPR. Because loss, damage, or theft of this data can damage the operation of Entre-Deux-Monts, we will also communicate this to our customers if relevant.

Entre-Deux-Monts undertakes never to disclose your details to third parties without the explicit consent of the party concerned.

Clients of Entre-Deux-Monts in the capacity of their company have in principle no control over what we do with their company data. With commercial e-mails there is always the possibility to unsubscribe. If you have any questions, please do not hesitate to contact us.

If you are a natural person, you have the right at all times to request access to your personal data, to consult them, to adapt them, to have them transferred or to have them removed. Please contact us by telephone or e-mail.

Personal data of natural persons is kept for a maximum of 5 years. We may retain customer data, as these are not covered by the GDPR. We may retain data in legal and historical documents for as long as Entre-Deux-Monts exists.

Entre-Deux-Monts makes use of so-called 'cookies' (small pieces of information that are written on the user's hard disk) on the Entre-Deux-Monts website in order to facilitate the use of the website.

Cookies are often treated rather poorly. In most cases they fulfil a clear function. They are small pieces of invisible and hidden text that are placed on your device (computer, tablet, smartphone) and have a certain purpose. On our website, they only serve to provide you with a better browsing experience.

 

Our cookies therefore serve the functionality of our website and collect analysis data (Google Analytics) about how visitors behave on our website.

You cannot choose not to allow them unless you leave our website.
However, you can disable cookies in your browser settings. However, many websites use cookies that, for example, make online payments safer, keep track of your login details, or allow a YouTube video to be played.

The information we collect with cookies is automatically made anonymous. This means that we can never use this information to identify or contact you. That is why the law states that we do not need permission to use these cookies.

These General Terms and Conditions apply to all price quotations, invoices and offers made by ENTRE-DEUX-MONTS to the Customer and to all agreements between ENTRE-DEUX-MONTS and the Customer. These General Terms and Conditions take precedence over the conditions emanating from the Client or Third Parties, even if ENTRE-DEUX-MONTS has not expressly protested them. Acceptance of an offer or placing an order implies the unconditional and irrevocable agreement to the present General Terms and Conditions which the Client acknowledges to have read and accepted. Deviation from the provisions of these Terms and Conditions is only possible after written confirmation by ENTRE-DEUX-MONTS. If any part of these General Terms and Conditions is deviated from, the other provisions shall remain in full force and effect. If one of the articles of these General Terms and Conditions is declared invalid by a court decision, the other provisions of these General Terms and Conditions shall remain in full force and effect.

Every order is only valid after acceptance by ENTRE-DEUX-MONTS. The invoice serves as proof of acceptance of the order. ENTRE-DEUX-MONTS may at all times refuse to carry out one or more deliveries if the Client fails to fulfil one of its obligations with regard to ENTRE-DEUX-MONTS, including with regard to payment.

Subject to the provisions set out below in connection with the return of defective goods, all complaints concerning the quality, quantity and price of the goods must be notified to the seller by registered letter within eight days of delivery. Complaints shall under no circumstances constitute a valid reason for non-payment of the delivery note or invoice. The following rules shall apply to goods of poor quality: - they may only be reimbursed if they are returned within 30 days of the date of delivery and to the extent that the seller is liable for the defect; - with regard to broken bottles, the seller shall only bear the cost of the breakage of the bottles if this has been established at the time of delivery in a contradictory manner. Contrary to the foregoing, ENTRE-DEUX-MONTS shall credit the purchase of a cork-flavoured bottle if the Customer closes the bottle immediately after the cork-flavour has been established and returns it to ENTRE-DEUX-MONTS within 48 hours after the cork-flavour has been established. This cork flavour guarantee is valid for up to 12 months after purchase. Proof of purchase must be provided by the customer.

Unless otherwise stipulated or accurately stated on the delivery note and/or invoice, these are payable in cash upon receipt without discount. In the event of non-payment within 30 days of the invoice date, default interest of 1% per month from the due date shall be payable by operation of law and without prior notice of default, increased by a compensation of 10% of the amount of the invoice with a minimum of € 25.00 for collection costs (administration, reminder, file and accounting costs). Each payment will primarily serve to pay the damages and interest due and will then be deducted from the oldest outstanding claim. In the event of non-payment, ENTRE-DEUX-MONTS will also be entitled, without notice of default and by operation of law, to suspend all further deliveries to the Client and/or declare current agreements terminated by operation of law, without prejudice to the right of ENTRE-DEUX-MONTS to claim performance and/or damages from the Client. Non-payment on the due date of a single invoice makes the balance due of all other invoices, even those that are not due, immediately due and payable by operation of law.
ENTRE-DEUX-MONTS will only owe the agreed discount on the price of the purchases made and paid. In addition, ENTRE-DEUX-MONTS will not be liable for these discounts if the Customer fails to fulfil any obligation vis-à-vis ENTRE-DEUX-MONTS, including with regard to payment. If ENTRE-DEUX-MONTS allows these rules to be departed from, this must be regarded as a concession which it can always terminate.

he guaranteed material, publicity material and glasses supplied by ENTRE-DEUX-MONTS remain his property. The sum paid by the Client as a guarantee only represents part of the value of the packaging given in custody.

Ownership of the delivered goods will only be transferred after full payment of the principal amount as well as interest, damages and costs. The Client shall not be allowed to sell, lend, deposit, dispose of or in any way whatsoever of the unpaid products before the products have been paid for.ENTRE-DEUX-MONTS may therefore take back the goods without notice of default. The Client undertakes to inform interested parties that the purchased goods were purchased with a retention of title clause.

In the event of force majeure, ENTRE-DEUX-MONTS has the right, at its own discretion, to suspend the execution of a Client's order or to dissolve the agreement without judicial intervention, by informing the Client of this in writing and without ENTRE-DEUX-MONTS being obliged to pay any damages.

These General Terms and Conditions and all agreements between ENTRE-DEUX-MONTS and the Customer are exclusively governed by Belgian law. All disputes relating to these General Terms and Conditions or agreements concluded between ENTRE-DEUX-MONTS and the Customer fall under the exclusive jurisdiction of the Courts of the district of Ypres.